AI for eCommerce
Chatbots, analysis and AI automation
Artificial intelligence put to work for your eCommerce and your processes.
Chatbots connected to the catalogue, automatic tagging, reviewed product descriptions, intelligent site search and automation that runs on real data.
Chatbots connected to the catalogue, automatic tagging, reviewed product descriptions, intelligent site search and automation that runs on real data.
Dedicated AI eCommerce pages
Multichannel AI chatbot
Multichannel AI chatbot
- Intelligent replies on the site, WhatsApp, Telegram or email
- Personalised conversations about products, orders and shipping
- Integration with CRM, tags and RFM logic
Models, retrieval and fine-tuning
Models, retrieval and fine-tuning
- Retrieval from authorised, updatable company sources
- Fine-tuning only when there is a measurable goal that justifies it
- Testing for unsupported answers, terminology, privacy and edge cases
AI caller (voice)
AI caller (voice)
- Automated calls for authorised flows, such as reminders and order updates
- Speech recognition and personalised responses
- Integration with phone systems and CRM
Product analysis & auto-cataloguing
Product analysis & auto-cataloguing
- Automatic classification by category, facet and tag
- Draft descriptions based on product sources and submitted for review
- Duplicate detection and product page normalisation
Image recognition
Image recognition
- Analysis of colours, shapes and text in product images
- Grouping by line, style or use
- Support for visual browsing and automatic facets
Intelligent data and customer analysis
Intelligent data and customer analysis
- Forecasts based on historical data, with stated ranges and limits
- Automatic segmentation and remarketing suggestions
- Dynamic, integrated dashboards
